Demand Intake
& Prioritization
Transform ideas into strategic actions through
structured capture, assessment, and prioritization.
Streamline Demand, Optimize Investments
We enable organizations to capture, evaluate, and prioritize demands seamlessly within ServiceNow, transforming ideas into actionable, strategically aligned investments.
Leveraging ServiceNow’s Innovation Management and Demand Management capabilities, we implement an integrated intake model. This solution gathers inputs from various sources, evaluates them against strategic priorities, and delivers transparent prioritization — turning innovation and requests into structured, valuable projects ready for execution.
Other ServicesServiceNow SPM
How Demand Intake & Prioritization Strengthens Your Organization
Create structured idea portals and workflows to efficiently collect, evaluate, and advance valuable innovations.
Establish end-to-end demand processes — from intake and qualification to detailed cost/benefit analyses and strategic portfolio alignment.
Consolidate demand inputs from ITSM, HR, service portals, and more into a unified intake model within ServiceNow.
Implement clear, value-based scoring and strategic alignment frameworks, enabling transparent and justified prioritization decisions.
Provide dashboards and structured workflows to ensure accountability, transparency, and comprehensive visibility for demand owners and leaders.
FAQ
Demand Intake & Prioritization is a structured approach to capturing, assessing, and prioritizing ideas and business requests using ServiceNow, aligning them with strategic objectives.
It addresses fragmented processes, reduces prioritization chaos, and ensures clear visibility and alignment of demands with strategic goals.
It provides transparent, data-driven prioritization based on strategic alignment, resource impact, and clear value metrics.
Yes, the solution consolidates demand intake from various sources, including idea portals, ITSM, and service catalogs, into one unified platform.
Organizations seeking structured, transparent, and strategic management of innovation, requests, and demands, especially those leveraging ServiceNow.
Let's make it happen
Tell us about your demand management challenges. We’ll help you create a structured and strategic intake and prioritization process tailored to your organization’s needs.