ServiceNow SecOps
More alerts won’t save you. Better decisions will.
From Alerts to Action
ServiceNow SecOps
ServiceNow SecOps helps you cut through alert fatigue and focus on what really matters. We implement workflows, automations, and integrations that clarify responsibilities, simplify collaboration, and accelerate response. No more guesswork — just data, playbooks, and teams ready to act.
Planning & Architecture
Analyze tools, risks, and processes to design a tailored SecOps setup aligned with your teams and threat landscape.
SIEM Integrations
Connect SIEM data to ServiceNow so alerts instantly trigger action — with clear ownership and priority.
Vulnerability Scanner Integrations
Link vulnerability scans directly to workflows for faster risk classification and action — before it becomes an incident.
Security Incident Automation
Deploy playbooks and automation to reduce time-to-response and minimize human error.
Vulnerability Management Workflows
Automate the full lifecycle — from risk scoring to remediation and reporting to system owners.
Vulnerability Response with CMDB
Tie vulnerabilities to assets in CMDB for impact visibility and smarter risk decisions.
Reporting & Metrics
Build dashboards to track response time, decision quality, and team readiness — not just incident volume.
Threat Intelligence Enablement
Enrich alerts with threat intel to drive smarter, faster, risk-informed decisions.
Security AI Use Cases
Implement AI to classify tickets, predict escalation, and spot patterns — less chaos, more foresight.
Training & Enablement
Train security, IT, and risk teams on how the system works, their roles, and how to collaborate effectively.
SecOps Fast-Track
Launch core security workflows quickly to enable incident response without delay or improvisation.
What You Get With Us
SecOps
Implementation Plan
Step-by-step plan with phases, priorities, and launch-ready activities.
Integrated
Alert Sources
SIEM and scanner integrations that send alerts directly to the right response teams — fast and clean.
Configured Playbooks
& Workflows
Ready-to-use response scenarios with assigned owners, timelines, and escalation paths.
CMDB-Linked
Vulnerability Model
Clear mapping of vulnerabilities to assets for better impact assessment and tracking.
Threat Intelligence
Setup
Context-rich decision-making with live threat intel feeds.
Security Metrics
Dashboards
Dashboards for tracking response speed, decision quality, vulnerability status, and team readiness.
AI & Automation
Use Cases
Preconfigured AI-driven classification, routing, and risk pattern recognition.
Training
Toolkit
Workshops and materials for agents, system owners, risk managers, and team leads.
Turn Noise Into Readiness
ServiceNow Excellence at SPOC
For over 15 years, we’ve been helping enterprise clients across Europe achieve maximum ROI from ServiceNow by combining deep expertise with cutting-edge technology consulting. As a reliable ServiceNow Premier Partner, we unlock the full potential of the Now Platform.
FAQ
ServiceNow SecOps is a suite designed to manage security incidents, vulnerabilities, and threats — integrated with IT and risk workflows.
By automating workflows, enriching alerts with context, and connecting teams — reducing time-to-response and improving decisions.
Yes. We connect SIEM and vulnerability scanners directly to ServiceNow workflows for real-time action.
Absolutely. We design and configure ready-to-use playbooks aligned with your risk and response needs.
We offer full training and enablement so teams understand the process, roles, and how to collaborate effectively.
With our FastTrack setup, we can launch core SecOps functions quickly — getting your team operational without delays.
Let’s Make It Happen
Tell us about your security needs — we’ll help you build a SecOps model that delivers.