Assets are static. Impact moves fast.
We help design and implement ServiceNow CMDB that truly support IT operations, decision-making, and service stability. From structure and integrations to governance and enablement, we turn your CMDB into a practical foundation for operational excellence and change readiness.
Define goals, scope, and priorities — based on real needs from IT, architecture, and process owners.
Design a logical class structure and data model tailored to your systems, services, and organization scale.
Map dependencies between assets, services, and owners — so you can see what matters and act accordingly.
Establish clear rules for CMDB ownership, data review, and long-term management.
Define KPIs for data quality, completeness, and operational readiness — so you can measure what matters.
Train teams with onboarding sessions, how-tos, and documentation — ensuring CMDB works in both tools and practice.
A roadmap aligning CMDB goals and scope with business priorities and operations.
A customized structure of classes, objects, and relationships aligned to your architecture.
Integration plan with source systems, ownership rules, and update logic.
Visual dependencies between assets and services — enabling faster impact analysis and change planning.
Guidelines for managing CMDB quality and evolution — roles, reviews, and responsibilities.
Metrics for tracking completeness, accuracy, and usability of your configuration data.
Training materials and onboarding resources for users and admins — checklists, sessions, and guides.
ServiceNow CMDB+ is our enhanced approach to designing and deploying CMDBs that support real-time operations, analysis, and decision-making.
It enables faster incident response, clearer change impact analysis, and stronger service stability — all while supporting compliance.
Yes. We map and connect your existing systems to feed accurate, up-to-date data into the CMDB.
We track configuration items, services, dependencies, relationships, and ownership — mapped to your real IT environment.
Absolutely. We provide onboarding, documentation, and live sessions for both users and administrators.
We define metrics for data completeness, freshness, and usability — plus dashboards for ongoing monitoring.
Tell us about your CMDB needs — we’ll help you build a foundation that drives smarter IT.
