DORA in ServiceNow

Meet DORA requirements and strengthen the level of cyber security in your organization

Ensure compliance with DORA

Secure your critical infrastructure and data. Increase your cyber security experience.

 

The complexity of the requirements of the DORA regulation refers to requirements already defined and implemented by local regulators in many EU markets.

However, it should be borne in mind that this regulation, in addition to its structuring nature, incorporates several new actors into these requirements and seeks to ensure that they operate consistently across the organization.

“Digital resilience” is intended to be the next step in building security management maturity. Therefore, we would be happy to assist your organization in ensuring compliance and improving internal processes using Service Now.

ServiceNow’s capabilities support all 5 pillars of DORA regulation, which makes it an ideal tool to use when implementing DORA requirements in your organization.

However, it is important to remember that successful DORA compliance also requires organizational commitment, training, and collaboration with legal and compliance teams.

Jacek Knopik

Cyber Security Consultant

Krzysztof Patyk

Senior Solution ServiceNow Consultant

Jacek Knopik

Cyber Security Consultant

 

The complexity of the requirements of the DORA regulation refers to requirements already defined and implemented by local regulators in many EU markets.

However, it should be borne in mind that this regulation, in addition to its structuring nature, incorporates several new actors into these requirements and seeks to ensure that they operate consistently across the organization.

“Digital resilience” is intended to be the next step in building security management maturity. Therefore, we would be happy to assist your organization in ensuring compliance and improving internal processes using Service Now.

Krzysztof Patyk

Senior Solution ServiceNow Consultant

ServiceNow’s capabilities support all 5 pillars of DORA regulation, which makes it an ideal tool to use when implementing DORA requirements in your organization.

However, it is important to remember that successful DORA compliance also requires organizational commitment, training, and collaboration with legal and compliance teams.

Is it for you?

One platform, numerous benefits

Use ServiceNow to:

Cover 5 DORA pillars

Cover: ICT Risk Management, ICT Incident Reporting, Digital Operational Resilliance Testing, ICT Third-Party Risk Management, Information and Intelligence Sharing.

Save time and efforts in implementing IRM

Leverage our expertise and experience in the implementation of risk management systems and adhering to regulatory requirements.

Optimize the cost of being compliant

Keep the cost of compliance down whilst accelerating the use of modern technologies to perform automated controls testing, dashboarding, and complex scenario testing.

Get real-time insights into risks

Leverage all the data held in ServiceNow with real-time, interactive reporting, allowing you to understand the root cause of incidents and repeated problems.

Increase collaboration

Encourage collaboration between teams through ServiceNow, with one common process delivering automation, AI support, and auditability.

Manage third party risks

Gain transparency into your 3rd party suppliers with the ability to proactively manage risk and stop incidents rather than reacting to failures that impact customers.

Contact us

Choose ServiceNow and SPOC Advisory

Procedures and systems audit

Adaptation plan development

Risk analysis

Changes implementation

Monitoring & Trainings

ServiceNow modules implementation

A modern answer to your needs

We conduct a detailed audit of existing procedures and management systems, identifying areas that require adaptation to new regulations. The analysis covers both operational and technological aspects.

Workshops tailored to your needs

Based on the audit results, we develop an adjustment plan together with the client. The goal is to effectively meet all the requirements set by the new regulations, which is why we focus on operational and technological procedures.

Careful assessment

We develop risk analysis methodology for organizations and ICT service providers by examining the client’s product/service offer and analyzing internal and external factors. We also run the first iteration of risk analysis.

Comprehensive support

We guide the client step by step by implementing new procedures and updating risk management systems in the organization. We act scrupulously, minimizing disruptions to the company’s ongoing operations.

Requried trainings

After implementing the system, we monitor the effectiveness of adjustments by conducting regular reviews of procedures and systems. We act flexibly, adapting our approach to the changing legal environment.

We organize specialized staff training. We focus on understanding the regulations, their application in everyday work, and awareness of the need to comply with new standards.

Effective roadmap

We will create a roadmap and guide you through implementing the necessary modules for your organization like ITSM, IRM, TPRM, BCM, and SecOps just to name a few.

CMDB

Procedures and systems audit

A modern answer to your needs

We conduct a detailed audit of existing procedures and management systems, identifying areas that require adaptation to new regulations. The analysis covers both operational and technological aspects.

Adaptation plan development

Workshops tailored to your needs

Based on the audit results, we develop an adjustment plan together with the client. The goal is to effectively meet all the requirements set by the new regulations, which is why we focus on operational and technological procedures.

Risk analysis

Careful assessment

We develop risk analysis methodology for organizations and ICT service providers by examining the client’s product/service offer and analyzing internal and external factors. We also run the first iteration of risk analysis.

Changes implementation

Comprehensive support

We guide the client step by step by implementing new procedures and updating risk management systems in the organization. We act scrupulously, minimizing disruptions to the company’s ongoing operations.

Monitoring & Trainings

Requried trainings

After implementing the system, we monitor the effectiveness of adjustments by conducting regular reviews of procedures and systems. We act flexibly, adapting our approach to the changing legal environment.

We organize specialized staff training. We focus on understanding the regulations, their application in everyday work, and awareness of the need to comply with new standards.

ServiceNow modules implementation

CMDB

Effective roadmap

We will create a roadmap and guide you through implementing the necessary modules for your organization like ITSM, IRM, TPRM, BCM, and SecOps just to name a few.

Choose SPOC Audit services

Experienced team of business and technical enthusiasts

Experts who have delivered numerous risk management projects

World-class best practices and international norms

Recognized standards, which guarantee their effectiveness

Comprehensive digitalization of security processes using ServiceNow modules

Seamless integration and automation of key business functions

The unique combination of cyber security and technical knowledge

Leveraging ServiceNow means better visibility, control, and faster response to incidents

Is your tooling ready for DORA?

Manage easily compliance with current and upcoming regulations & frameworks

In need of consultation?

Let’s talk about DORA in ServiceNow