Our ServiceNow Maintenance & Development are the range of services to provide your organization with 24/7 platform support. It is meant to immediately fix urgent problems and reduce their impact on users’ activity at any time.Discuss your maintenance needs
Our Maintenance & Development (M&D) covers a wide choice of services to:
You choose the services your organization needs and we compose a custom M&D service package. All starts with a call with our M&D Team who can assist you further on.
Our Maintenance & Development services are addressed to all the organizations whose ServiceNow instance was developed either by us, by own resources, or by other ServiceNow Partner.
To ensure maximum efficiency and transparency of support, our service covers:
All of which we can additionally enhance by:
Ticket resolution pace, both Polish and English as working languages, developers’ ServiceNow competence, feedback communication quality and time, a dedicated contact person to report emergencies. These are only the main advantages we identify having worked with SPOC since 2015.
From the very beginning, it has felt like we deliver for the common goal, in tandem, and in full partnership! The team offers us great flexibility, at the same time guarding service quality.
Customer from recruitment sector
We have the dedicated M&D team at our disposal, with each member fully familiar with our ServiceNow configuration to handle all our tickets. With SPOC we get a great quality much cheaper, saving every month!
Customer from legal sector
The extensive expertise and know-how in the ServiceNow Platform delivery along with SPOC’s location in Poland, offer us a great quality service at an incomparable benefit-cost ratio!
Customer from financial sector