Our ServiceNow testing offer covers the development of solid and reusable tests, to automate testing scenarios in your platform instances.
The tests are always prepared based on the test plan, catered to your organization’s needs within instance upgrades and process coverage.Ask about our testing offer
With ServiceNow System Administrators, Certified Implementation Specialists, ISTQB Certified Testers on our QA team, we provide:
All these can be effectively automated, including cross-browser testing. This ensures the solution developed is compatible with both various browsers and devices. How does it look like in practice?
Automated testing frameworks
For frontend we use Robot Framework, with its unique keyword driven testing approach, and BDD (Behavior Driven Development), offering features based on Selenium Library. For backend testing, we use the ServiceNow built in ATF Framework.
The main objective of our tests is to assure that the acceptance criteria set by a customer are met. We create reusable test cases placed and maintained in structured repositories. The test results obtained we always supplement with detailed reports embracing the general outcome of testing activities, including raised bugs and issues.
Based on the customer’s needs and preferences for automation of fronted and Service Portal testing, we apply either Robot or TestCafé. For backend tests we use Automated Test Framework (a native framework available in ServiceNow), and all the tests (both frontend and backend) are triggered from ATF, TestCafé, Robot Framework and repository.