LDAP / Active Directory / SSO integration

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LDAP configuration /

Active Directory integration /

Single Sign On

For whom: Admin, Developer, Governance/Audit

Format: ONLINE

Duration: 2 days

Price: 3.990 PLN net

Expert ServiceNow Trainings


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The LDAP configuration / Active Directory integration / Single Sign On training prepares you to configure ADFS and AZURE AD to support SSO for a dedicated instance, configure LDAP connection to the AD server via MID SERVER and learn how to build TRANSFORM MAPS based on the example of importing users and groups from Active Directory.


Training program

  • System LDAP application in ServiceNow:
    • LDAP concept, what is required to use it in ServiceNow,
    • Presentation of the modules available in the application,
    • Users, Groups import planning,
    • Configuration for Active Directory (import sets, data sources, transform maps, scheduled jobs),
    • Azure active directory integration with ServiceNow (pushing users, groups data into ServiceNow),
    • Using LDAP to verify computer data in CMDB.
  • SSO:
    • Single Sign On concept,
    • Configuration on ServiceNow side,
    • ADFS as IdP (SAML 2.0),
    • Azure AD as IdP for ServiceNow,
    • Okta as IdP (optional instead of ADFS, Azure),
    • Single sign on for the ServiceNow Classic mobile app.