ServiceNow ITBM is an integrated IT Business Management suite for business operations and governance in your entire organization. The suite is integrable with all other components of your ServiceNow instance, and provides you with the tools to:
The ServiceNow ITBM suite offers a range of features and components, as described below.
Project Portfolio Management (PPM) is a user friendly, collaboration oriented platform for Project Portfolio Management and IT development via a choice of applications like:
A set of workbenches for the centralized management of strategic and operational demands, in a single location. The above tools are integrated with Ideation module for users to submit ideas and for demand managers to assess these before they are promoted to demands.
A set of workbenches for the comprehensive management of all scale portfolios and related programs, projects, tasks, resources and demands.
A set of workbenches for the management of resources utilization that allows your organization to prepare resource plans, request resources and monitor their availability and workload. It can be linked with any task handled via the platform.
A ServiceNow Platform solution for an enhanced management of the applications applied in your organization. It delivers features for app classification, performance metrics measurement, analytics, and reporting. Combined with the possibility to create roadmaps for application portfolio development, they allow you to plan and optimize overall application portfolio budget and investments.
An Agile application for the iterative, incremental and flexible execution of software development projects. It offers a selection of tools for SCRUM or waterfall management of projects: from development, through testing, to tracking, that successfully enhance the entire lifecycle of your deployments.
An application for expense allocation, tracking and reporting. It allows your organization to holistically process expenses, match them with the features applied in IT and monitor their cost effectiveness.
The complex choice of workbenches, workspaces and dashboards delivered within the ServiceNow ITBM gives your organization:
Reach out if you have any questions regarding the suite or its licensing.