ITOM Enterprise Solution

Top-notch IT Operations Management from ServiceNow.

Unburden your IT infrastructure management

Get better visibility into your IT infrastructure and move away from reactive to predictive IT with ITOM in ServiceNow.

Maximize ROI from ServiceNow

IS IT FOR YOU?

These scenarios sound familiar?

Try ServiceNow ITOM to:

Unify data collecting

You are using multiple fragmented tools and are unable to collect all the data that you need in one unified system.

Maintain up-to-date CMDB

You wish to reduce the effort required to maintain an always up-to-date CMDB with automatic SericeNow Discovery.

Solve high MTTR

Your organization is suffering from high MTTR, cannot identify service impact or route tasks to correct teams.

Automate tasks

Your key employees are spending too much time performing repetitive tasks that could be easily automated.

Control resources

You are cooperating with multiple Cloud Providers and you find it difficult to control the costs and resources.

Monitor infrastructure

You use multiple tools to monitor the health of your infrastructure and observe decreased efficiency of your service desk.

Prevent incidents

You find it difficult to predict the upcoming incidents and implement accurate prevention matters.

Maximize utility

You wish to reach the maximum complexity and utility of your tool and to comply with security requirements.

Enjoy seamless processes

You wish to implement a unified platform to provide yourselves with seamless processes and an undisturbed information flow.

Wish to master your IT infrastructure management?

Customers frequently ask us how to explore ServiceNow to the fullest.

Many of our actions focus on the IT infrastructure – its maintenance, health and visibility, which is crucial to handle for global organizations.

Thanks to our highly skilled team, we are ready to help in complex IT-related challenges, including end-to-end comprehensive approach.

Today it’s not enough for IT operations to just keep the lights on.

IT teams need to become more responsive and proactive in order to have a full control over IT infrastructure.

That’s where ServiceNow ITOM and our SPOC team can help.

Customers frequently ask us how to explore ServiceNow to the fullest.

Many of our actions focus on the IT infrastructure – its maintenance, health and visibility, which is crucial to handle for global organizations.

Thanks to our highly skilled team, we are ready to help in complex IT-related challenges, including end-to-end comprehensive approach.

Today it’s not enough for IT operations to just keep the lights on.

IT teams need to become more responsive and proactive in order to have a full control over IT infrastructure.

That’s where ServiceNow ITOM and our SPOC team can help.

Why ITOM

Why ServiceNow ITOM?

Boosted efficiency and the highest possible convenience of using ITSM supported by ITOM.

Great infrastructure visibility with always up-to-date CMDB with automated scans by ServiceNow ITOM Discovery.

Reduced MTTR and human touch points thanks to accelerated process automation and optimized issue cause detection.

Reduced event noise, faster impact, root cause analysis and automated remediation with ServiceNow Event Management.

Unified management across multiple cloud providers and full control over cloud resources and their costs thanks to ServiceNow Cloud Management.

Process automation and an improved utility of resources that can be now focused on strategic tasks instead of manual problem–solving.

CASE STUDIES

See how companies like yours use ITOM ServiceNow in their IT infrastructure management

All case studies

Let’s talk

Secure your IT department with a trustworthy IT management solution.

sales@spoc.eu +48 614 152 903

});