Head of Sales
At SPOC, we’re a team of passionate professionals and curious minds dedicated to helping businesses evolve through smart, impactful ServiceNow solutions.
Since 2010, we’ve been a trusted ServiceNow partner, delivering more than 300 successful projects and growing into one of Europe’s leading ServiceNow-focused consultancies.
Briefly about what we do
We specialise in end-to-end digital transformation — from strategic advisory to full implementation — empowering organisations to automate workflows, enhance efficiency, and stay ahead in a rapidly changing world.
At SPOC, we’re not just building a company — we’re cultivating a community driven by our core values: initiative, curiosity, autonomy, and respect. We encourage bold ideas, celebrate every success, and empower our people to make a real impact.
Your Role
As our Sales Director / Head of Sales, you will take ownership of an established sales system and lead its further growth in a company delivering complex B2B IT solutions and services.
You will manage a sales organization consisting of Key Account Managers, Inbound & Outbound Sales, and Presales, while working closely with technical teams, Delivery, and the Management Board.
This role is open not only to experienced Sales Directors but also to ambitious Sales Managers, Team Leaders, or Senior Account Managers ready to take the next step in their leadership career.
Key Responsibilities
- Lead, develop, and manage the sales organization, including Key Account Management, Inbound & Outbound Sales, and Presales teams,
- Own and continuously improve the Sales System, covering account management, pipeline management, lead generation, sales processes, and team standards,
- Build and strengthen relationships with Clients, strategic accounts, and our technology partner, ServiceNow, supporting long-term business growth,
- Monitor and optimize sales performance through KPIs, forecasts, dashboards, pipeline reviews, and data-driven decision-making,
- Collaborate closely with Presales, Delivery, and technical teams to ensure successful execution of business opportunities and customer projects,
- Drive continuous improvement through process optimization, automation, AI adoption, and regular reporting to the Management Board.
Skills we are looking for
- Proven experience in sales leadership or strong potential for stepping into a Sales Director role, ideally in complex B2B IT environments,
- Deep understanding of consultative B2B sales, including Key Account Management and Strategic Account Management,
- Strong analytical and data-driven mindset, with the ability to work effectively with KPIs, dashboards, forecasts, and pipeline analysis,
- Process- and systems-oriented thinking, including the ability to assess sales effectiveness, identify bottlenecks, and improve performance,
- Strong collaboration and stakeholder management skills, with experience working closely with Presales, technical teams, Delivery, and senior leadership,
- Openness to change, innovation, and modern sales practices, including automation and practical use of AI in sales.
What we offer
Work
with a prestigious and fastest growing cloud platform in the world
Clear autonomy
in decision-making and direct collaboration with top management
Employment
contract or B2B contract
Competitive
compensation with performance-based bonuses
A leadership role
with strategic impact in a fast-growing international company
Non-corporate style
and hybrid or remote working mode
Support
access to knowledge portals and industry events
Private
medical care, team building events and other perks
Our perks
English lessons
So you’re never at a loss for words, neither on vacation nor at work, take advantage of individual or group lessons with an english language instructor.
Trainings
We don’t expect everyone to know everything, which is why we offer a wide range of training courses, so that skill development feels natural for everyone.
Work as you like
Most of us work in a home office mode, but if you prefer to work in one of our offices, they are located in the city centers.
Career paths
We have a planned career path for everyone, but at the same time we respect the plan you see for yourself.
Integration trips
What after work? We can have fun, but the rule is that what happened at the party stays at the party.
Kudos
We appreciate the smallest initiatives (which make our work better thanks to them).
