ServiceNow Advanced System Administration

April 14-15 / 9 a.m. - 5 p.m.


ServiceNow Trainings

Trainer: Adam Bernaś

Price: 5650 PLN net

ServiceNow Advanced System Administration is the course allowing attendees to receive theoretical knowledge in the form of lectures, combined with best practices and lab works. During the training you complete a series of practical tasks, implementing workflows and enhancements to the Now Platform instance, that has been in production for approximately 6 to 12 months.

What you will learn

  • Capture class work in Update Sets to understand their purpose and movement,
  • Learn how access to data is controlled within the framework of ServiceNow Contextual Security,
  • Define Reference Qualifiers that direct the right data to the right users at the right time,
  • Implement a Web Services API REST integration and learn about the possible data paths into ServiceNow,
  • Coordinate service catalog elements, including user criteria, cart controls, and variables,
  • Create a Record Producer,
  • Implement new workflows that use a variety of activities to understand how records are generated from workflows,
  • Define and use a database view as a report source, consider performance Best Practices, and try security controls that apply to reporting,
  • Set system controls that direct the right data to the right users at the right time.

ServiceNow Advanced System Administration addressees

This course is designed for the ServiceNow administrators and consultants who maintain ServiceNow systems in production, for at least 6-12 months.

Preparation & requirements


Register for a training


* The location may be subject to change, we’ll keep you posted if necessary.

Training Location


Reach out to us

Linda Dekhinet

Account Manager

+48 517 191 428

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