Scripting in ServiceNow Fundamentals


ServiceNow Trainings

Trainer: Tomasz Sienkiewicz

For the time being, all our trainings take place online.

Call us +48 510 747 931 if you have any questions.

Scripting in ServiceNow Fundamentals training prepares you to use the ServiceNow JavaScript API, take advantage of the extensibility of ServiceNow, and add new functionality or modify the baseline behavior of an instance.

The course features lecture and discussion as well as extensive hands‑on practice and reinforcement of the lectures, delivered in a wide variety of lab activities. The training begins with client‑side scripting and transitions to server‑side scripting. Attendees write, test and debug scripts using real‑world, relevant lab exercises.


Training overview

  • Syntax editor,
  • Syntax checking
  • UI setup,
  • Scope understanding: global and scoped application scripting,
  • Where to get scripting help.

Client-side scripting

  • Client scripts,
  • UI policies,
  • Catalog client scripts & UI policies.

Server-side scripting

  • Business rules,
  • GlideSystem,
  • GlideRecord,
  • Script an event,
  • Script includes,
  • UI Actions (client and server),
  • Flow Designer.


Who should attend

Experienced ServiceNow System Administrators, with a minimum of 3 to 6 months experience with the ServiceNow Service Automation Platform, who wish to extend the functionality of their instance.



The training is run either in Polish or in English.