Complete CMDB audit
in just 10 days
Your CMDB
can work better
Misaligned data, neglected dashboards, or poor lifecycle management are more than technical debt — they directly impact your ability to act quickly, manage risk, and maintain compliance.
With SPOC’s CMDB Audit, we help you regain clarity and control by delivering a complete assessment, actionable recommendations, and an improvement roadmap.
Let’s start your
CMDB transformation
What You Get
Full CMDB Health Check: dashboards, KPIs, data structures, and CSDM alignment — reviewed end-to-end.
Process & Discovery Review: we analyze CI discovery sources and how your CMDB supports ITSM processes.
Actionable Roadmap: clear, practical recommendations with automation guidance for next steps.
What’s included?
Dashboards
Review
CMDB Workspace, Data Foundations, CSDM Indicators
Health KPIs
Review
Staleness, Orphans, Completeness, Relationships
CSDM Model
Compliance
Business Applications, App Services, Lifecycle Mgmt
Customization
Review
CI classes, attributes, design patterns
Discovery Sources Analysis
Discovery, Manual, Integrations, Service Mapping
Process Utilization Review
Change, Incident, Problem, Request, Asset Mgmt
What are the benefits?
Higher Data Quality
Boost CI accuracy and ownership for reliable, trusted data.
Stronger ITSM Integration
Align your CMDB seamlessly with key ITSM processes.
Simplified Structure
Streamline CI classes for easier maintenance and clearer relationships.
Improved Visibility
Track infrastructure changes faster and with more confidence.
Audit Readiness
Simplify data preparation for compliance and security audits.
Service-Oriented Design
Adopt a CMDB model that supports true service-based operations.
Future-Ready Plan
Gain a clear roadmap for automation and continuous improvement.
ServiceNow Excellence at SPOC
For over 15 years, we’ve been helping enterprise clients across Europe achieve maximum ROI from ServiceNow by combining deep expertise with cutting-edge technology consulting. As a reliable ServiceNow Premier Partner, we unlock the full potential of the Now Platform.
Ready to improve
your CMDB?
and build a more reliable, service-aligned CMDB.