HR PROCESS MANAGEMENT
ALEXANDER MANN SOLUTIONS is a talent acquisition and management company, providing services to 100 blue-chip organizations across over 90 countries.
QUICK FACTS
Set up in 1996 | 4,000+ employees | Operations in 40 languages | 100+ clients
OMBRA is an integrated solution that enhances the quality and efficiency of offer and onboarding processes and at the same time increases engagement and access to information to all parties involved in the process.
Challenges
- Offer and onboarding processes are handled with Outlook and Excel trackers,
- Multiple decentralized systems to physically assemble documents,
- Communication with candidates is managed manually,
- Candidate’s information is stored in numerous excel forms sent via email,
- HR workflows lack visibility and give insufficient operational control.
Solutions
ServiceNow Platform solution, internally at AMS called OMBRA, enhances the quality and efficiency of the offering and on-boarding processes.
The application increases engagement and access to information for all stakeholders.
It’s integrated with RPA, which extracts offer details from an Applicant Tracking System (ATS) and runs additional calculations.
Benefits
- Standardization of offering & on-boarding processes,
- Greater progress visibility & clear ticket ownership,
- Improvement of workload management & dispatching,
- Elimination of emails sent back & forth,
- Reduction of information gaps & errors, Possibility of further process automation & usage of new tools.