ServiceNow Support Engineer

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ServiceNow Support Engineer


Do you like solving problems? Contact with clients is an everyday work for you? Join our ‘Maintenance and Development’ team and create the world of ServiceNow with us!

Since 2010, SPOC has partnered with numerous companies to help them deliver exceptional experiences on the ServiceNow platform. The team has steadily grown from humble beginnings to become a substantial force in the ServiceNow ecosystem in Central Europe.

 

Location: Poznań/ Toruń/ remote

What we offer

  • Employment contract or B2B agreement
  • Work in an environment entirely dedicated to ServiceNow
  • Full professional training on ServiceNow platform and Agile Project Management
  • Base salary with a bonus program conditioned by your individual performance
  • Relaxed workplace and non-corporate style
  • Flexible work hours and a hybrid mode
  • Private medical care, sports package, physiotherapeutic sessions and other perks

Requirements

  • At least 1 year of experience with ServiceNow development
  • Willingness to grow in a support team
  • Good programming skills in JavaScript, HTML, CSS and jQuery
  • Ability to prepare technical and process documentation
  • Flexibility in switching between tasks
  • Willingness to participating in workshops and meetings with customers

Nice to have

  • Knowledge of Angular
  • Knowledge of Active Directory
  • Knowledge of REST and SOAP

Responsibilities

  • Support users of IT systems and solving current problems related to configuration,
  • Programming solutions for clients within small projects or change requests,
  • Monitoring systems and preparing complex reports,
  • Participating in meetings and workshops with customers,
  • Business analysis of data, IT solutions and processes,
  • Maintaining good relationships with the client,
  • Reviewing features of new ServiceNow versions and upgrading customer instances,
  • Preparing process and technical documentation for implemented work.

QUESTIONS? Reach out!


Sylwia Kaiser will answer your SPOC-related questions

Sylwia Kaiser

Senior Recruitment Specialist at SPOC

+48 510 095 445

sylwia.kaiser@spoc.eu

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