Last week out team went to Warsaw to celebrate ServiceNow go-live with our customer – British Council.
The customer implemented ServiceNow-SCOM integration tool, which was a bullseye when it comes to optimization of the time spent on the technical tickets management and their assignment to a proper team. As a result British Council technical teams get more time to focus on important tasks! Our team also supported the preparation of the internal announcement and presentation of the features available.
Thank you SPOC team for a fine delivery. We wish all the new users the best user experience possible and we’re looking forward to further developments in the future!