Senior ServiceNow Technical Consultant
Technical Consultant with over 10 years of experience in IT, business analysis and service delivery. Michał is engaged in the full lifecycle of ServiceNow implementation and maintenance projects for OOTB and custom products (inc. ITSM, CSM, ITBM, PA, CMDB, Contract Management) as well as system integrations for global clients.
Senior ServiceNow Consultant
Senior consultant with 5 years of experience on ServiceNow Platform and 10 years in consultancy, initially in Italy and now in Luxembourg for EMEA and global clients.
The phases in which Alberto is mostly involved are the presales phase, workshop sessions, and project delivery.
His specialties are in CSM, ITSM, SPM, and CSDM topics.