Ep.3 The Truth behind ServiceNow Implementation: the story of KMD for NEC Corporation

Are you dealing with:

? lack of control over different departments that have various levels of digitization?

? manual reporting, fragmented data coming from phone calls, emails, forms?

? unstructured work and non-digitized processes that consequently generate costs?

About the webinar

The digitization process is complex and should proceed evenly throughout the organization. By measuring it you know how to plan the company development for years to come. During the webinar, our experts will explain how to assess technology maturity based on their experience and real-life cases.

We will explore the possibilities of Digital Maturity Assessment in ServiceNow and show examples of the assessment results. Achieve a higher level of mature planning with SPOC experts and build an organization that is fully digitally enabled ?

By attending, you will understand how to:

  • Drive changes in a professional way – no more acting as “the orchestrator of chaos”
  • Effectively reduce silos and streamline processes with the tools you already have
  • Acknowledge the differences between your company departments so that you can even them out
  • Obtain equal technological and digital growth in your organization

Our Experts

Adam Bernaś

Chief Product Officer, CMA

Adam is a Certified Master Architect and has more than 15 years of professional experience in IT industry. For the last 10+ years, he has been focused exclusively on ServiceNow and building SPOC’s story since day 1. Recently, he has been focused on providing the overall guidance of our Customer’s strategic designs and assuring that business outcomes are delivered.

Jan Chełkowski

ServiceNow Solution Consultant

Jan, as a member of the Consulting Team, is responsible for supporting companies in the area of digital transformation, business and ITSM processes. He pays special attention to the human-centric approach to creating IT solutions and believes that good technology is a tool that enables people to do what they are best at. In his work, he successfully combines technological knowledge with business experience.