Meet the people
behind the magic

Tech is just the beginning. It’s people who make the difference.

We don’t just deliver — we team up

We work right alongside you to create solutions that match your goals, culture,
and pace.
120120

experts
onboard

SPOC is a crew of curious minds and experienced pros. We’re all about helping businesses grow, shift, and lead through ServiceNow workflows that actually make a difference.

1515

years
of experience

We’re here to help organizations evolve, innovate, and lead the way. With smart partnerships, sharp advice, and the right tech, we focus on creating real results – now and down the road.

Our Mission

At SPOC, we deliver ServiceNow solutions with expert advisory that seamlessly integrate processes, automate workflows, and enable organizations to quickly adapt to change, unlocking value and long-term growth.

Our Vision

To be a trusted partner in our customers’ growth journey, driving innovation, operational resilience, business outcomes, and leadership through ServiceNow technology and business advisory.

What We’re About

Our core values

Initiative

We take action with purpose and make things happen.

Curiosity

We ask questions, challenge the norm, and explore what’s next. 

Autonomy

We trust our teams to make smart calls and lead the way.

Respect

We build real, honest relationships – with each other and our clients.

The People Behind SPOC

Meet the team

CTOMirosław MedońChief Techical Officer
EMMilena Szklarska-BehlkeEngineering Manager
SAEPiotr GórnikiewiczSenior Account Executive
CPOAdam BernaśChief Product Officer
EMKarol SkałowskiEngineering Manager
SPMMarta PiotrowskaSenior Project Manager / Service Delivery Manager
We know our stuff

200+ certifications

CIS – IT Service
Management
43 certifications
CIS – Discovery15 certifications
CIS – Strategic
Portfolio
Management
11 certifications
CIS – Human
Resources
8 certifications
CIS – Customer
Service
Management
12 certifications
CIS – Event
Management
5 certifications
CIS – Software
Asset
Management
2 certifications
CIS – Application
Portfolio
Management
3 certifications
CIS – Service
Mapping
5 certifications
CIS – Cloud
Provisioning
and Governance
2 certifications
CIS – Risk and
Compliance
3 certifications
CIS – Hardware
Asset
Management
1 certification
CIS – Security
Incident
Response
1 certification
Certified
System
Administrator
75 certifications
Certified
Application
Developer
53 certifications
CAS
– Performance
Analytics
8 certifications
From then to now

Our Journey

  • 2010

    SPOC was born with one goal in mind: to make IT processes simpler, smarter, and way more effective.

  • 2010

    We teamed up with ServiceNow and officially became a certified partner. Big moment, bigger possibilities.

  • 2011

    Rolled out our first full-scale ServiceNow implementation for a major enterprise. A huge step—and just the beginning.

  • 2014

    SPOC as the first partner in Poland become Authorized Training Partner, providing trainings for customers in CEE region.

  • 2016

    Recognized as Bronze ServiceNow Partner with proven capabilities in ITSM and AppEngine.

  • 2018

    ServiceNow Partner Hackathon Finalist in Barcelona.

  • 2019

    We joined the Elite Partner league of ServiceNow, continuously growing us in EMEA region.

  • 2019

    We went international, expanding across Europe and bringing our know-how to even more clients.

  • 2019

    SPOC Luxembourg was born to support our French Speaking customers even better.

  • 2021

    ISO 27001 certification

  • 2022

    Recognized as a go-to ServiceNow partner for companies across industries. Trusted, proven, and still growing strong. 

  • 2024

    Expansion to new markets with our sales and solution consulting team in Sweden and UK.

  • 2025

    Launched our Future-Ready Workflows approach, blending tech and strategy to help businesses keep up and stay ahead. 

Let’s make things
across your business