Guide on your
ServiceNow journey
At SPOC we bring digitalization to mid
and large enterprises and transform
them with the power of ServiceNow.
Unlock the power of seamless integration
Eliminate information silos and enhance your architectural clarity with our expertise, ensuring a cohesive ServiceNow platform that connects your data and processes effortlessly.
OUR STORY
How it all started
Our story dates back to 2010, when SPOC’s founder, Marcin Tyburski, has attended a „Knowledge” conference. As an experienced entrepreneur with several IT businesses under his belt, he recognized ServiceNow as the next big opportunity to revolutionize the world of enterprise software. He wondered “what if you can not only build ITSM but any business app on this platform?” and decided to form a team of specialists ready to explore the emerging technology together. SPOC, standing for Single Point of Contact, was born.
Today, with more than 150 specialists on board and our second office in Luxembourg, we are looking forward to a bright future and further expansion.
150
ServiceNow experts
on board
300
delivered trainings
from a full range of
ServiceNow areas
250
successful
projects
2
European
locations
Simple solutions
We rely on maximum simplicity and user friendly solutions
Proactive service
We hear and act upon before you have to face issues or bottlenecks.
Open minded team
We don’t rely on tried & tested only, we try & test as well, to go beyond standard delivery.
Customer first approach
Your needs are always top priority for us. Our delivery is based on your insights, feedback analysis and direct communication.
Simple solutions
We rely on maximum simplicity and user friendly solutions
Proactive service
We hear and act upon before you have to face issues or bottlenecks.
Open minded team
We don’t rely on tried & tested only, we try & test as well, to go beyond standard delivery.
Customer first approach
Your needs are always top priority for us. Our delivery is based on your insights, feedback analysis and direct communication.
OUR EXPERTS
Meet our team
Marcin Żmuda
Dev Lead
As an Operations Manager, Milena actively participates in onboarding new clients and project transfers to the M&D team. Together with her team, she uses the acquired knowledge and experience to expand customer ServiceNow instances with new features. As the team leader of the she ensures that the issues raised by the clients can be solved on time with accurate solutions.
Milena Szklarska-Behlke
Maintenance & Development Operations Manager
Consulting Manager with over 14 years of experience in running global teams in the area of ITSM software development, Product Quality and Process continual improvement and advisory. Broad experience in ServiceNow both as a customer and service provider. ITIL expert holding a number of ServiceNow certifications.
Adam Morawski
Consulting Manager
Piotr Górnikiewicz
Business Development Manager
Adam is a Certified Master Architect and has more than 15 years of professional experience in IT industry. For the last 10+ years focused exclusively on ServiceNow and building SPOC story from the day nr 1. Involved in numerous ServiceNow projects. Recently his main focus is placed on providing overall guidance of our Customer’s strategic designs in the way expected business outcomes are delivered.
Adam Bernaś
Chief Product Officer, CMA
People and process-oriented ServiceNow Solutions Consultant with tons of implementation experiences and consultancy activities including multiple platform products – ITSM, ITBM, CSM and others. Navigating customer’s organizations through creation of platform roadmap and helping to find solutions addressing most critical gaps and bringing most expected values.
Sylwester Jassa
Presales Manager & Solution Consultant
Responsible for the area of R&D, he’s passionate about designing and developing bespoke applications on the ServiceNow platform. As a Senior Technical Consultant, he supports implementation projects and solves technical and business challenges. Accredited trainer for ServiceNow Fundamentals, Scripting in ServiceNow Fundamentals and Service Mapping Fundamentals.
Tomasz Sienkiewicz
R&D Manager
Certified (PMP®, PRINCE2®, Agile PM®) Project Manager with more than 10 years experience in complex IT projects in different fields: legal, gas&oil, pharmacy and non-government organisations. Passionate about an efficient communication. In her daily work she brings out the full potential of people in order to deliver projects compliant with the highest standards.
Marta Piotrowska
Senior Project Manager
Damian Jeszka
Senior ServiceNow Developer
Customer satisfaction score
4.52
out of 5
Certifications
proving our skills
IT Service
Management
76 certifications
Now Platform
App Engine
30 certifications
HR Delivery
Service
7 certifications
IT Asset
Management
5 certifications
IT Business
Management
21 certifications
IT Operations
Management
28 certifications
Customer Service
Management
3 certifications
Security
Operations
2 certifications
Certified Master Architect (CMA)
1 certificate
Certified expert
Thanks to our promotion to an ELITE ServiceNow Partner as one of a few companies in Europe, you get access to industry best practices and highly-skilled experts.
End-to-end
services
As we perform a full scope of ServiceNow services, from implementation to development and support, we are your single point of contact in all platform-related challenges.
Execution and
training
Whether you’re expecting holistic ServiceNow support or prefer to educate your internal specialists, we are here for you – ready to solve your issues or share our know-how with you.
European location
If you need a trustworthy partner operating in Europe, we are here for you. With two different European locations, we conveniently cooperate on an international level.
Certified expert
Thanks to our promotion to an ELITE ServiceNow Partner as one of a few companies in Europe, you get access to industry best practices and highly-skilled experts.
End-to-end
services
As we perform a full scope of ServiceNow services, from implementation to development and support, we are your single point of contact in all platform-related challenges.
Execution and
training
Whether you’re expecting holistic ServiceNow support or prefer to educate your internal specialists, we are here for you – ready to solve your issues or share our know-how with you.
European location
If you need a trustworthy partner operating in Europe, we are here for you. With two different European locations, we conveniently cooperate on an international level.
Let’s start ServiceNow
journey together
We are here fo you
SPOC S.A.ul. Szyperska 14
61-754 Poznań, Poland
ul. Grzybowska 43
00-855 Warszawa, Poland