Trusted Advisors on Your ServiceNow Journey
ServiceNow Elite Partner dedicated to delivering technology workflows for better business outcomes
As trusted advisors, we unlock the power of the Now Platform
Our dedicated team of consultants, auditors, lawyers, and developers will help you achieve outstanding business outcomes. With 120+ experts and 200+ certifications in Technology (ITSM, ITOM, SPM) and Customer & Employee Workflow solutions (CSM, HRSD), exceptional results are ensured.
OUR STORY
How it all started
Our story dates back to 2010, when SPOC’s founder, Marcin Tyburski, has attended a “Knowledge” conference. As an experienced entrepreneur with several IT businesses under his belt, he recognized ServiceNow as the next big opportunity to revolutionize the world of enterprise software. He wondered “what if you can not only build ITSM but any business app on this platform?” and decided to form a team of specialists ready to explore the emerging technology together. SPOC, standing for Single Point of Contact, was born.
Today, with 120+ ServiceNow experts on board and our second office in Luxembourg, we are looking forward to a bright future and further expansion.
120
ServiceNow experts
on board
200
certifications in Technology (ITSM, ITOM, SPM) and Customer & Employee Workflow solutions (CSM, HRSD)
250
successful
projects
15
years of experience
Simple solutions
We rely on maximum simplicity and user friendly solutions
Proactive service
We hear and act upon before you have to face issues or bottlenecks.
Open minded team
We don’t rely on tried & tested only, we try & test as well, to go beyond standard delivery.
Customer first approach
Your needs are always top priority for us. Our delivery is based on your insights, feedback analysis and direct communication.
Simple solutions
We rely on maximum simplicity and user friendly solutions
Proactive service
We hear and act upon before you have to face issues or bottlenecks.
Open minded team
We don’t rely on tried & tested only, we try & test as well, to go beyond standard delivery.
Customer first approach
Your needs are always top priority for us. Our delivery is based on your insights, feedback analysis and direct communication.
OUR EXPERTS
Meet our team
Mirosław Medoń
Chief Techical Officer
As an Engineering Manager, Milena actively participates in onboarding new clients, implementations and project transfers to the M&D team. Together with her team, she uses the acquired knowledge and experience to expand customer ServiceNow instances with new features. As the team leader of the she ensures that the issues raised by the clients can be solved on time with accurate solutions.
Milena Szklarska-Behlke
Engineering Manager
Piotr Górnikiewicz
Senior Account Executive
Adam is a Certified Master Architect and has more than 15 years of professional experience in IT industry. For the last 10+ years focused exclusively on ServiceNow and building SPOC story from the day nr 1. Involved in numerous ServiceNow projects. Recently his main focus is placed on providing overall guidance of our Customer’s strategic designs in the way expected business outcomes are delivered.
Adam Bernaś
Chief Product Officer
People and process-oriented Manager with tons of implementation experiences and consultancy activities including multiple platform products – ITSM, Advanced Reporting, AppEngine and others. Navigating customer’s organizations through constant dialogue and helping to find solutions addressing most critical gaps and bringing most expected values.
Karol Skałowski
Engineering Manager
Certified (PMP®, PRINCE2®, Agile PM®) Project Manager with more than 10 years experience in complex IT projects in different fields: legal, gas&oil, pharmacy and non-government organisations. Passionate about an efficient communication. In her daily work she brings out the full potential of people in order to deliver projects compliant with the highest standards.
Marta Piotrowska
Senior Project Manager / Service Delivery Manager
Damian Jeszka
Senior ServiceNow Developer
Agnieszka Kozłowska
Senior ServiceNow Solution Consultant
Customer satisfaction score
4.52
out of 5
Certifications
proving our skills
CIS – IT Service Management
43 certifications
CIS – Discovery
15 certifications
CIS – Strategic Portfolio Management
11 certifications
CIS – Human Resources
8 certifications
CIS – Customer Service Management
12 certifications
CIS – Event Management
5 certifications
CIS – Software Asset Management
2 certifications
CIS – Application Portfolio Management
3 certifications
CIS – Service Mapping
5 certifications
CIS – Cloud Provisioning
and Governance
2 certifications
CIS – Risk and Compliance
3 certifications
CIS – Hardware Asset Management
1 certification
CIS – Security Incident Response
1 certification
Certified System
Administrator
75 certifications
Certified Application
Developer
53 certifications
CAS – Performance
Analytics
8 certifications
Certified Technical
Architect (CTA)
3 certifications
Certified Master
Architect (CMA)
1 certification
Certified advisor
Thanks to our promotion to an ELITE ServiceNow Partner as one of a few companies in Europe, you get access to industry best practices and highly-skilled experts.
End-to-end
services
As we perform a full scope of ServiceNow services, from implementation to development and support, we are your single point of contact in all platform-related challenges.
Execution and
training
Whether you’re expecting holistic ServiceNow support or prefer to educate your internal specialists, we are here for you – ready to solve your issues or share our know-how with you.
European locations
If you need a trustworthy partner operating in Europe, we are here for you. With two different European locations, we conveniently cooperate on an international level.
Certified advisor
Thanks to our promotion to an ELITE ServiceNow Partner as one of a few companies in Europe, you get access to industry best practices and highly-skilled experts.
End-to-end
services
As we perform a full scope of ServiceNow services, from implementation to development and support, we are your single point of contact in all platform-related challenges.
Execution and
training
Whether you’re expecting holistic ServiceNow support or prefer to educate your internal specialists, we are here for you – ready to solve your issues or share our know-how with you.
European locations
If you need a trustworthy partner operating in Europe, we are here for you. With two different European locations, we conveniently cooperate on an international level.
Let’s start ServiceNow
journey together
We are here fo you
SPOC S.A.ul. Szyperska 14
61-754 Poznań, Poland
ul. Grzybowska 43
00-855 Warszawa, Poland