Workflows
for your organization

We help customers transform existing manual and inefficient ways of working into modern, automated workflows.

For 10 years we have been integrating various customer systems using the ServiceNow „platform of platforms”, providing your employees with full comfort and your customers with the highest standard of service.

Solutions for IT

Do you want to provide your employees with high quality IT services in line with business requirements?

Do you want to provide users with the best UX through automated workflow processes?

Do you need a solution that integrates different tools, providing IT services hub?

Solutions for HR

Repeated activities and answering the same questions take too long for your employees?

Your systems can’t keep up with new challenges, remote work, and working in a distributed structure?

Do you want to ensure high satisfaction of your employees with HR processes?

Solutions for Customer Service

Customer information is dispersed across different systems and departments?

Do you want to make sure that customer information is consistent and available 24/7?

Do you want to provide your customers with efficient end-2-end processes in multiple channels?

Already using ServiceNow?

Make the most of your platform every day.

Implement dedicated solutions with the full support of our experienced ServiceNow experts.

Communicate with us in Polish or English. Communication in each will be equally comfortable for you and for us.

What's new

Nearshoring a ServiceNow partner

Expertise, closeness, and good price-quality ratio are only some of the reasons why companies consider nearshoring to introduce ServiceNow.

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Implementation of ITSM in 7 steps

What elements should you take into account so that your teams can fully benefit from IT Service Management solution advantages?

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8 pitfalls in ITSM implementation

Check 8 ITSM implementation pitfalls, the organizations fell into regardless of their maturity and our best practices to avoid them.

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Successful Platform Owner’s guide

You finally work with the most effective platform on the market, but even the best products and most successful relationships face some challenges.

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Customer reviews

"OMBRA is an integrated solution, implemented together with SPOC, that enhances quality and efficiency of offer and onboarding processes and at the same time increases engagement and access to information to all parties involved in the process."
Joanna Rutkowska
Aleksander Mann Solutions
“We recommend cooperation with SPOC as a partner having vast experience and great knowledge of the ServiceNow system.”
Michał Kijanowski
Wella
“The solution runs on our Incident Management within the Now Platform. It allows users to create a ticket in their native language via email or the service portal. The ticket is received by the support desk and translated to English. Our users love it!"
Adam Kosakowski
EXIDE Technologies
“In partnership with SPOC, our reliable and efficient ServiceNow partner, we digitized 100% of our Order Management processes in just a few months.”
Dima Medvedjko
Mercer
See use cases

Our customers